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CustomizedMedia, LLC

Terms and Policies
 
Terms
By making a purchase or using any part of the CustomizedMedia.net Web site, you agree that you have read, understand and accept the terms and policies of CustomizedMedia, LLC, and to be bound by them.

When you purchase or use a product or service by CustomizedMedia, LLC, you agree to all terms and policies specified here.  If and when you submit any content to CustomizedMedia, LLC, you should own or be authorized to use that content.  CustomizedMedia, LLC and its producers assume no responsibility for the accuracy of any information provided with a submission, or liability for issues arising from the use of that information and from the use of the submitted content.  All submitted content is the property of the submitter or the property of its respective owner/s.

With or without notice, CustomizedMedia, LLC reserves the right to (a) suspend or terminate the use of its Products and Services, (b) terminate account/s, (c) remove any content or digital goods from the CustomizedMedia.net server and (d) prohibit any uploads.  CustomizedMedia, LLC will have no liability for terminating any account/s or deleting any web pages or other content from the CustomizedMedia.net server.

CustomizedMedia, LLC reserves the right to make changes to terms and policies at any time.  We suggest you review this page from time to time to stay informed on up-to-date terms and policies.

Multimedia Production Services:
When you purchase Multimedia Production Services from CustomizedMedia, LLC, you ("Licensee") obtain a non-exclusive license for commercial and personal use of the produced content.  By making a purchase of any of the services offered by CustomizedMedia, LLC or using any part of the CustomizedMedia.net Web site, you agree that you have read, understand and accept the terms and policies of CustomizedMedia, LLC, and to be bound by them.

Any submitted pre-production content such as text, images, or any other related material is the property of its respective owner/s.  CustomizedMedia, LLC assumes no responsibility for the accuracy of the information provided with a submission or liability for issues arising from the use of that information and from the use of the submitted content.

The produced content is hosted on the CustomizedMedia.net server, if not otherwise specified.  CustomizedMedia, LLC retains copyright to the produced content, including video, audio, music, design, and promotional and marketing concepts.  Licensee shall not sell, re-sell, or distribute the produced content outside of the purchased Multimedia Production Services license.


Digital Downloads:
When you purchase and download an intangible product such as audio track, video clip, or written music from CustomizedMedia.net, you ("Licensee") obtain a non-exclusive license for personal use, if not otherwise specified or the purchase is covered under a specific commercial license.  Licensee cannot sell, re-sell or re-license the Downloadable Product.  The Downloadable Product may not be used for profit, transferred, copied, or duplicated, either in whole or in part, with the exception that Licensee may make one copy for back-up or archive purposes.  Licensee shall not have the right to alter the Downloadable Product without the express written permission of the copyright owner.




Refund Policy
Our goal is to serve each of our customers in a professional manner, provide high quality products and services, and assure customer satisfaction.  We offer intangible goods such as audio and video content, music, images, downloads, design, hosting, promotional and marketing concepts.  Thus, generally, refunds will not be issued once an order is processed and completed, nor can a digital item be returned.

However, we do realize that errors are possible from time to time, and therefore we will consider refund requests on a case-by-case basis in accordance with the following guidelines:

Corrupted or Malfunctioning files:
If we determine that a file is corrupted or malfunctioning, CustomizedMedia, LLC will first try to replace the malfunctioning file, and if we are unable to effectively do so, will refund the price for that download to the purchaser.  We will not replace files that become damaged after 24 hours after download.  Please, after downloading, immediately make sure your file opens and works properly.

Download Problems:
If we receive notice by email from a customer experiencing download problems, within twelve hours after a purchase or a download attempt, we will explore alternative delivery methods until the customer is satisfied.  Under no circumstances will a refund be issued to a customer experiencing download problems.  If you have any questions, concerns, or comments please CONTACT US.



Privacy Policy
We value your privacy, genuinely appreciate your business, and treasure your becoming our customer.  This privacy policy describes the kind of information we may collect from you, and how we use that information.

Personal Information:
Personal information may include your name, mailing address, phone number, and email address.  We may collect Personal Information from you when you make a purchase or provide it when you use CustomizedMedia.net.  We will never sell your Personal Information to anyone.

Non-Personal Information:
Non-Personal Information is information that does not identify you as an individual and includes information such as your browser type, the URL of the previous Web site you visited, and the Web pages you view.  We may automatically collect certain types of Non-Personal Information from you when you use CustomizedMedia.net, and information that you voluntarily provide in response to a questionnaire or survey, or information you post on a message board or chat room.

How we use your information:
Generally, we will not disclose your Personal Information to third parties without your permission.  We may use the Personal Information you provide for billing and/or shipping purposes.  We may also use the Personal Information you provide to (a) administer and manage your account, (b) include you on our mailing lists and (c) advertise and promote our products and services.

In addition, we may disclose your Personal Information when required by any applicable law or legal process, or if we believe we need to disclose it to protect or enforce our rights. 

No Perfect Protection, and Children's Personal Information:
CustomizedMedia, LLC utilizes reasonable efforts to safeguard the privacy of your information.  However, we assume no responsibility or liability for disclosure of any of your information due to errors in transmission, unauthorized third-party access or other causes beyond our reasonable control.

Protecting children's privacy is important, therefore we encourage parental involvement in any online interactive activity.  We will not intentionally collect or use any personal information from children we know to be under the age of sixteen.  If notified, we will delete any information in our databases that originates from a child under the age of sixteen.

Acceptance of Privacy Policy:
If you use the CustomizedMedia.net site, you are accepting the terms and conditions of this Privacy Policy, and we will have the right to use your information as described in this Privacy Policy.  We reserve the right to modify this Privacy Policy at any time.  If you have questions or concerns about this Privacy Policy, please CONTACT US.
 
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